Dear Richard,

I am happy to supply a Testimonial to you regarding the IT services you have provided
to me over the last 5 years.

Over this time I have been extremely satisfied with what you have done for me.

Any time I have had a problem you have quickly responded and promptly attended at my home.

You have always been most courteous, have explained things most clearly and have always
been most reasonable in your charges.

Any time there has been a major problem which has required that you take my computer 
home with you then you have always had it back to me in a very short time - fully fixed.

Please feel free to use this Testimonial as a Character Reference for any purposes
which you may see fit.

Kindest Regards,
Gail Clark
Surfers Paradise